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Using Govalo
Settings and customization
Integrations
Troubleshooting
FAQs
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Getting started
Adding a Gift Card to your navigation
Setting up Govalo
Adding new Gift Card Products
Adding the Gift Card Lookup Page to your navigation
Enabling the QR code for use in the POS
Setting up the Out of Stock Prompt
Using Govalo
How to issue a new Gift Card
How to issue Store Credit
How to issue multiple Gift Cards in bulk
How to disable a Gift Card from Govalo
How to Export Gift Cards and Store Credit to CSV
How to update the gift card balance
How to resend a gift card email
Events Timeline Explained
How to view, search and filter gift cards and store credit issued through Govalo
Analytics Explained
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Settings and customization
Adding custom events after the Gift Card is added to the cart
Adding Gift Card information to the Shopify order confirmation email
Customizing fonts and layout in the email template
Adding multiple images to a Gift Card product
Setting the time when a scheduled Gift Card will be delivered
Setting your timezone
Customizing the denomination/variant title of the options in your Gift Card
Customizing the look and feel of the lookup page
Editing an existing Gift Card product
Changing your Govalo plan
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Integrations
Klaviyo - Getting your public API key
Bold - Setting up your Subscription Gift
Recharge - Setting up your Subscription Gift
Recharge - Getting started with Subscription Gifts
Drip - Setting up your integration
Klaviyo - Setting up your Flow and Email Template
Bold - Customizing your email template
Klaviyo - Setting up your integration
Bold - Configuring your language settings
Recharge - Customizing your email template
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Troubleshooting
Why did I not receive an email with the gift card?
The gift card featured on my home page doesn't show the gifting option
Govalo is not working
The gift card shows as "Sold out" on checkout
FAQs
How much does Govalo cost?
Privacy Policy
What happens if the merchant cancels with Govalo and uses the Shopify internal gift cards instead?
Is it possible to remove the "Govalo Gift Card-Do not delete" tag?
Can I resend the Gift Card to an alternate email address?
Does Govalo support multiple currencies?
Does Govalo support multiple images on the same Gift Card product?
When (date/time) will a scheduled Gift Card be delivered?
Can a Gift Card be deleted after it is sent?
Which platforms does Govalo support?
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