How to resend a gift card email

Note: the information below also applies to Store Credit.

Sometimes you may need to re-send a gift card email, either because the recipient didn't receive it on the first time, lost it, or the buyer misspelled the recipient's email, so you have to edit it and re-send the email.

Here's how you can do it:

1

In the Govalo app, go to the Gift cards dashboard, then locate the gift card you wish to resend and access its details page:

2

If you need to adjust the recipient's email, click Edit, adjust the email address, then Save it. Otherwise, skip to the next step:

3

Click on Actions, then Resend email. Govalo will resend the email right away, and you'll see a new entry for it in the Timeline:

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