Govalo is not working

If your gift card product doesn't offer a way for adding the recipient's details, and/or you see the regular "Add to Cart" rather than the "Send a gift card" button, you must confirm that the app extension is enabled in your theme:

1

On Shopify, navigate to Online Store >Themes:

2

Click Customize on your published theme:

3

Navigate into Theme settings > App embeds.

4

Enable Govalo and Save it:

Note: when switching to a new theme, you may need to re-enable the app extension in the new theme.

Still need help? Contact Us Contact Us