FAQs

Which platforms does Govalo support?

At the moment Govalo works with Shopify and Shopify Plus, with the possibility of going headless through our API.

If you're interested on a headless approach, please reach out to us at [email protected].

Updated January 29 2026
Can you issue multiple gift cards in bulk?
Does Govalo work with Shopify POS?

Related articles

Is Govalo plug and play? Govalo is compatible with 95% of Shopify themes out of the box. If it doesn't work immediately due to customizations, the support team is available to help with necessary adjustments. Contact [email protected] for assistance. Comparison: Govalo X Rise.ai This page compares Govalo and Rise.ai, two Shopify apps focused on digital gifting and loyalty. It highlights their features, pricing, and differences to help merchants choose the best app for enhancing their store's gift-buying experience. Note about compatibility with 3rd party apps This page explains Govalo's compatibility with third-party apps, noting that while no major issues are expected, some apps may need adjustments to work smoothly. It also directs users to support articles and the Integrations section for compatible apps.

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Getting Started
Using Govalo
Settings and Customization
Integrations
Troubleshooting
FAQs

3rd Party Compatibility

Note about compatibility with 3rd party apps
Zapiet's Store Pickup + Delivery

Business

Are gift cards good for selling products in my vertical?

Customizations

How much can you customize Govalo?
Can we personalize the Gift Card code generated?

Features

What happens if the merchant cancels with Govalo and uses the Shopify internal gift cards instead?
Can I resend the Gift Card to an alternate email address?
Is it possible to remove the "Govalo Gift Card-Do not delete" tag?
Does Govalo support multiple currencies?
Does Govalo support multiple images on the same Gift Card product?
When (date/time) will a scheduled Gift Card be delivered?
Can a Gift Card be deleted after it is sent?
Can we stack up gift cards? How about stacking a gift card and a discount code?
Can we set an expiry/expiration date?
Can you issue multiple gift cards in bulk?

Integrations

Which platforms does Govalo support?
Does Govalo work with Shopify POS?

Miscellanea

Comparison: Govalo X Rise.ai
How is liability handled? Will the gift cards issued by Govalo count towards my store’s revenue?
Can you prevent discount codes from being applied to Gift Cards?
Can discount codes be applied to Gift Cards?
Does the Gift Card have its own PDP?
Can a gift card be added to Apple Wallet?
Is Govalo plug and play?
What are the differences among the plans offered by Govalo?
How do I approve Collaborator/backend access on Shopify?

Pricing

How much does Govalo cost?

Privacy and Security

Privacy Policy