App Settings

• Setting the time when a scheduled Gift Card will be delivered

  This page explains how to set the delivery time for scheduled Govalo gift cards, a feature available on Premium and Enterprise plans. It guides users to configure the preferred future delivery time in the app’s General settings under Delivery.Few readers

• Setting your timezone

  This page explains how to set your timezone in the Govalo app to ensure scheduled gift cards are delivered at the correct local time. It includes steps to select your timezone under the Delivery settings and notes additional delivery time options for Premium and Enterprise plans.Few readers

• Changing your Govalo plan

  This page explains how to easily change your Govalo plan within the app by selecting a new plan under Billing and approving the subscription. It also notes you’ll receive a confirmation email and immediate access to your new plan’s features.Few readers

• Send the customer a copy of the gift card

  This page explains how to enable an option in the Govalo app that allows customers to receive a copy of the gift card they purchase, in addition to the recipient, by toggling the \"Send a copy notifications\" setting in advanced gift card configurations.Few readers

• Security | Fraud Prevention

  This page explains how to enable and configure Govalo's security features to prevent fraud by blocking or disabling gift cards on high-risk orders, orders with specific fraud tags, or gift card purchases made with gift cards, allowing tracking of these actions within the system.Few readers

• Assigning Store Credit to a Customer

  This page explains how to assign store credit to a Shopify customer using Govalo’s admin feature. It covers enabling the feature, issuing store credit to a customer account, and notes on Shopify’s gift card notification emails.Few readers

• Using Store Credit in Govalo: Native Shopify and Legacy Modes

  Govalo offers two ways to issue store credit: Native Shopify Store Credit and Legacy Govalo Store Credit. This guide explains the difference between them, how to choose your preferred mode, and how to issue credit to a customer. Store Credit requires a Premium plan or higher. What is the difference between the two modes? Native Shopify Store Credit Legacy Govalo Store Credit How credit is issued | Added to a Shopify customer account | Issued as code-bFew readers

• Govalo | Status Customer Accounts

  This page explains how to integrate Govalo with Status Customer Accounts to let customers view their Store Credit in one place. It covers setup steps, including enabling Customer Accounts, configuring a featured button, and styling the Store Credit page with CSS.Few readers

Gift Cards

• Customizing the denomination/variant title of the options in your Gift Card

  This page explains how to customize the titles of gift card denomination options by editing variant titles directly in Shopify. It guides users through updating variant names for a personalized display while noting that changes may revert if values are re-synced in Govalo.Few readers

• Adding Gift Card information to the Shopify order confirmation email

  This page guides users on how to add Govalo gift card details to Shopify's order confirmation email by customizing the notification template, including code snippets and step-by-step instructions for displaying gift card count and delivery information.Few readers

• Adding custom events after the Gift Card is added to the cart

  Learn how to add custom events to your Shopify store’s add to cart script after a Govalo gift card is added, enabling seamless integration and custom behaviors like triggering a slide-out cart instead of redirecting to the cart page.Few readers

• Adding multiple images to a Gift Card product

  This page explains how to add multiple images to a Gift Card product in the Govalo app, including steps to upload images and the image size limits based on Shopify's specifications.Few readers

• Editing an existing Gift Card product

  This page explains how to edit an existing gift card product in the Govalo app, including updating its status, title, description, values, and images, with instructions to save changes after editing.Few readers

Govalo API

• Headless UI integration

  This page explains how to integrate Govalo with Shopify headless commerce, detailing required line item properties for gift cards and providing guidance for developers on adding these properties via the Shopify Ajax API.Few readers

• Webhooks

  This page explains Govalo Webhooks, a feature for Premium and Enterprise stores that enables real-time data transfer via HTTP requests to automate workflows. It covers webhook usage, security measures with HMAC signatures, and specific events like gift card and store credit actions.Few readers

Look and Feel

• Customizing fonts and layout in the email template

  This page explains how to customize fonts, colors, layout, and styles in Govalo's email templates for digital gift cards, including using pre-defined settings and adding custom CSS. It also notes integration options with third-party apps like Klaviyo.Few readers

• Customizing the look and feel of the lookup page

  This page explains how to customize the lookup page's appearance for gift card balance checks, including adjusting title position, button colors, and currency format, with additional CSS customization options for Premium and Enterprise plan users.Few readers

• Translating the properties in the cart page

  This page explains how to translate line item properties displayed on the cart page in Shopify themes by editing the theme code. It guides users to replace property names using Shopify's string filter in the cart template files, requiring programming knowledge.Few readers