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# The gift card shows as \"Sold out\" on checkout

Govalo has been integrated into your store, and the gift card product is working - you are able to fill in the recipient details, add the gift card to the cart, but when you get to checkout, you see a **Sold out** message:

![](https://raw.githubusercontent.com/govalo/docs-images/main/images/ef63f5fed96744b2.png)

This may be an indicative that you need to review your **Locations** settings in Shopify and in your gift card product. By default, Govalo creates your gift card product set with your **default location** which, according to Shopify constraints, will also be a location from where you fulfill online orders.

## In this article:

*   [Review your Shopify Locations](#2-review-your-shopify-locations)
    
*   [Review the Locations set for your gift card](#2-review-the-locations-set-for-your-gift-card)
    
*  [Adjust the locations as needed](#2-adjust-the-locations-as-needed)
    
## Review your Shopify Locations

In Shopify, go to **Settings > Locations**, and check which one is your default location:

![](https://raw.githubusercontent.com/govalo/docs-images/main/images/832e65ab1e019f05.png)

You can also navigate into your secondary locations to verify whether online orders are set to be fulfilled from those locations or not:

![](https://raw.githubusercontent.com/govalo/docs-images/main/images/fada16ae7c7ad6da.png)

* * *

## Review the Locations set for your gift card

In Shopify, under **Products**, locate the gift card created by Govalo and navigate into it, then navigate into each of its variants. Scroll down and check the **Inventory** section for details about the Locations set for the variant:

![](https://raw.githubusercontent.com/govalo/docs-images/main/images/5416423ec73cc4af.png)

* * *

## Adjust the locations as needed

If it's set only with a location you don't fulfill from, you'll get the **Sold out** message on checkout. In order to adjust it, click **Edit locations**, and set it with at least one location you fulfill from:

![](https://raw.githubusercontent.com/govalo/docs-images/main/images/c2d643f80d175df9.png)

*   Since Govalo creates the gift card product set with your default location, this issue is rather a consequence of changes done to Locations without necessary adjustments done to products (and vice-versa);
    
*   If you change your default location, and you don't fulfill products from that location anymore, make sure to adjust your gift cards so they can be fulfilled from another location;
    
*   If you create a gift card product and change its location, setting it to one you don't fulfill from, either adjust it setting it with a location you fulfill from, or configure the location you've set for your gift card to also fulfill products from it.